Política de envío

Shipping Policy

Thank you for shopping at Mar Candela Boutique. Below you will find the details of our shipping policy.

Shipping Locations
We currently ship within Spain and selected international destinations. If your country is not available at checkout, please contact us at marcandela@gmail.com and we’ll do our best to assist you.

Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

  • Spain: 2–5 business days

  • Europe: 4–8 business days

  • Rest of the world: 7–15 business days

Please note: Delivery times are estimates and may vary depending on location and external factors (e.g., customs delays, holidays).

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your parcel’s journey.

Customs, Duties, and Taxes
International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer and are not included in the shipping fee.

Lost or Damaged Orders
We are not responsible for lost or damaged packages once they have been handed to the courier. If your order arrives damaged, please contact us immediately with photos of the packaging and item.

Questions?
If you have any questions or special requests, please email us at marcandela2009@gmail.com